Delivery Information

How will my coffee be packaged?

Mhor Coffee uses heat sealable stand up pouches with one way degassing valve, resealable zipper, tear notch and an expandable bottom gusset as our default packaging which will keep your coffee fresh for up to 6 months unopened (if you really want to keep it that long!). To ship your items we pack your bags of coffee into cardboard boxes which prevents your coffee from being damaged in transit. The cardboard boxes are 100% recyclable.

Our Mhor Coffee Marketplace artisans despatch directly and their packaging and delivery solutions will vary.

Where does Mhor Coffee Deliver?

We currently deliver all over the UK .

How much is postage and packaging?

We use Royal Mail 1st class for all orders. We currently offer two flat rates which allow for orders of up to 2 bags (£2.95) and 3 bags and over (£4.95). For higher value orders, we use Royal Mail Special Delivery which is tracked and requires a signature.

Our Mhor Coffee Marketplace artisans offer a range of delivery options which are detailed when you pop one of their products into your basket, their delivery costs will vary from artisan to artisan.

How long does delivery take?

We aim to deliver your order within 48 hours of receiving it (under normal circumstances). During peak periods (i.e. Christmas) your order may take a little longer due to Royal Mail delays.

Our artisans also aim to despatch within 48 hours, although for small batch roasters who are roasting to order, their orders may take a little longer. Please be patient with them as your coffee will be super-fresh when it arrives if that’s the case.

What if I’m not in when the mail arrives?

If you are not in Royal Mail will leave a card saying it has been returned to the post depot where you can collect it.  Many customers find it easier to have their coffee delivered to their place of work so that there is always someone there to accept it.