How will my coffee be packaged?
Mhor Coffee uses heat sealable stand up pouches with one way degassing valve, resealable zipper, tear notch and an expandable bottom gusset as our default packaging which will keep your coffee fresh for up to 6 months unopened (if you really want to keep it that long!). To ship your items we pack your bags of coffee into cardboard boxes which prevents your coffee from being damaged in transit. The cardboard boxes are 100% recyclable.
Where does Mhor Coffee Deliver?
We currently deliver all over the UK .
How much is postage and packaging?
We use Royal Mail 1st class for all orders. We currently offer two flat rates which allow for orders of up to 2 bags (£3.95) and 3 bags and over (£4.95). For higher value orders, we use Royal Mail Special Delivery of FedEx which is tracked and requires a signature.
How long does delivery take?
We aim to deliver your order within 48 hours of receiving it (under normal circumstances). During peak periods (i.e. Christmas) your order may take a little longer due to Royal Mail delays.
What if I’m not in when the mail arrives?
If you are not in Royal Mail will leave a card saying it has been returned to the post depot where you can collect it. Many customers find it easier to have their coffee delivered to their place of work so that there is always someone there to accept it.